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77 Alexander Rd. Unit 10-11. Billerica
2185 Main St. Tewksbury

FAQ

FAQ

Frequently Ask Questions

We hope this Q&A has answered your questions about A&A Collision Center. If you have any further questions, please do not hesitate to contact us.
  • What services does A&A Collision Center provide?
    A&A Collision Center offers a wide range of auto body repair services, including collision repair, custom painting, frame straightening, and more.
  • Why should I choose A&A Collision Center as my auto body shop?
    We are known as the best auto body shop in Billerica and Tewksbury, providing top-notch collision repair and refinishing services with guaranteed parts and full insurance coverage.
  • What is the role of a collision center?
    A collision center specializes in repairing and restoring vehicles that have been damaged in accidents, collisions, or other incidents, ensuring they are safe and roadworthy.
  • Do you handle insurance claims for collision repair?
    Yes, we handle insurance claims and work directly with your insurance company to streamline the repair process for you.
  • What is auto body refinishing?
    Auto body refinishing involves repairing and restoring the exterior of a vehicle, including painting, to bring it back to its original appearance.
  • Can you match the paint color exactly to my vehicle's original color?
    Yes, we use advanced color-matching technology to ensure an exact match to your vehicle's original paint color.
  • What does car detailing involve?
    Car detailing includes thorough cleaning, polishing, and restoration of a vehicle's interior and exterior to enhance its appearance and maintain its value.
  • How often should I get my car detailed?
    The frequency of car detailing depends on your driving habits and personal preferences, but typically, it's recommended every 3-6 months.
  • How long does collision repair usually take?
    The time required for collision repair can vary based on the extent of the damage, but we strive to complete repairs efficiently to get you back on the road as soon as possible.
  • Do you offer a warranty on your collision repair work?
    Yes, we provide a warranty on our collision repair services to give you peace of mind.
  • What is custom painting for vehicles?
    Custom painting allows you to choose unique paint colors and designs to personalize your vehicle's appearance.
  • Can I see examples of your custom painting work?
    Yes, we can show you our portfolio of custom painting projects to help you decide on your design.
  • Can minor dents and dings be repaired without repainting the entire panel?
    Yes, we offer paintless dent removal (PDR) for minor dents and dings, preserving your vehicle's original paint.
  • How do I know if my fender needs repair or replacement?
    Our experienced technicians will assess the damage and recommend the most cost-effective solution, which may include repair or replacement.
  • What is frame straightening, and why is it important?
    Frame straightening is the process of aligning a vehicle's frame to its original specifications after a collision, ensuring structural integrity and safety.
  • Do you have the equipment to perform frame straightening on all types of vehicles?
    Yes, we have state-of-the-art equipment capable of frame straightening for various vehicle makes and models.
  • How do you assist with insurance claims?
    We work closely with your insurance company to handle all aspects of your claim, from estimates to final repairs, making the process hassle-free for you.
  • What is paintless dent removal (PDR)?
    PDR is a technique used to repair minor dents without the need for painting, preserving your vehicle's original finish.
  • Is PDR suitable for all types of dents?
    PDR is most effective for small to medium-sized dents that have not damaged the paint surface.
  • Do you provide towing services for disabled vehicles?
    Yes, we offer towing services to transport your vehicle to our collision center for repairs.
  • What types of wheel damage can you repair?
    We can repair various types of wheel damage, including bent rims, curb damage, and minor wheel refinishing.
  • Can you match the finish of the repaired wheel to the others on my vehicle?
    Yes, we ensure that the repaired wheel matches the finish of your existing wheels for a uniform appearance.
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